Tag Archives: genchi genbutsu

5 (Other) Reasons To Go To The Gemba

The gemba is the place where the work is done. Lean managers “go to the gemba” to see it for themselves (genchi genbustu). This might be done during a continuous improvement (kaizen) project. Recently, I’ve had the pleasure of spending … Continue reading

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Don't E-Disagree

Here’s what Don Lents, chairman of Bryan Cave, has to say about electronic communications versus business travel: “You should never engage in a disagreement electronically,” Mr. Lents said he advises [lawyers at his firm]. “If you are going to disagree … Continue reading

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