Tag Archives: workflow

Why Process Improvement Should Matter To All Lawyers

Posted on April 2, 2010 by D. Mark Jackson

One thing is now clear: for serial litigants, developing efficient processes for handling e-discovery is critical. Joan Goodchild at Computerworld sings a common refrain heard at the The Sedona Conference Institute e-discovery conference I attended last week: NBC Universal is … Continue reading →

Posted in Good Lawyering, Lean and Six Sigma | Tagged , , , , | 1 Comment

Ninja Email Laws

Posted on February 25, 2010 by D. Mark Jackson

Time Management Ninja offers “9 Laws for Work Email.” They’re all worth checking out. My favorite is “Keep it Short,” with the suggestion that all emails be less than five lines long. But I particularly like this insight: Do not … Continue reading →

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Designing Software for the Workflow

Posted on January 11, 2010 by D. Mark Jackson

There’s an interesting article on Customer Relations Management (CRM) software in this month’s California Lawyer.  It does a nice job describing what these applications do,  as well as some of their limitations.  And I was both surprised and pleased to … Continue reading →

Posted in Technology | Tagged , , | 1 Comment